Product help
Describe the file type, expected workflow and visible error without including confidential recording content.
Contact
Tell us what you need help with
Use the current support channel for a product, billing or partnership question. The form is in French; you can write your message in English. Response scope depends on your request and plan.
How a file moves through Transcriptor
- Your fileAudio or video, imported from your device.
- Timestamped textEach passage keeps its time marker.
- Your reviewYou fix names, figures and unclear passages.
- ExportTXT, SRT, VTT, DOCX (Word), PDF, JSON, depending on your plan.
Billing
Ask about a plan, invoice or subscription change linked to your account.
Privacy
Request clarification about storage, access or deletion controls before uploading sensitive material.
Try Transcriptor.
Import an audio or video file, review the text, export it in the format you need.
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